Bitcoin Mining App (CloudMineCrypto.com) Terms of Use These Terms of Use govern your access to and use of the Bitcoin Mining App (CloudMineCrypto.com) mobile application and website (together, the “Bitcoin Mining App” or the “App”), operated by Lowhill Games Oy (“we”, “us”, or “our”). By downloading, installing, accessing or using the App, you agree to be bound by these Terms of Use. The App provides a virtual Bitcoin mining system where users can obtain virtual mining contracts and virtual hashrate that are used to calculate in-app Bitcoin rewards. All “mining”, “hashrate”, “contracts” and similar terminology used in the App refer to virtual features within the App and do not represent ownership of, or rights to, any physical mining hardware or real-world hashrate. Access to, and use of, the App and the services available through the App (Services) are subject to the following terms, conditions and notices (Terms of Use). By using the Services, you are agreeing to all of the Terms of Use, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Use. 1. Amendments to Terms of Use The Company reserves the right to amend these Terms of Use from time to time. Amendments will be effective immediately upon notification on the App or through the Services. Your continued use of the App and the Services following such notification will represent an agreement by you to be bound by the Terms of Use as amended. 2. Who may use the App? You must be at least 18 years old, or the age of legal majority in your jurisdiction of residence, to access the App and the Services. The App and the Services are offered only for your personal, non-commercial use. You are responsible for ensuring that your access to and use of the App and the Services is lawful in your country of residence, including any rules that apply to cryptocurrencies or digital assets. The Company does not provide financial, investment, tax or legal advice. You are solely responsible for assessing whether use of the App is appropriate for your situation and for complying with any tax, reporting or other legal obligations that may apply to you. By using the App or the Services you represent and warrant that your access to and use of the App and Services is lawful in your country of residence in the manner in which you access and use them. 3. Access to the virtual Bitcoin mining system Access to the App’s virtual Bitcoin mining system is granted on a temporary basis, and we reserve the right to withdraw, suspend or amend the Services without notice. We will not be accountable if for any reason the App or the virtual Bitcoin mining system is unavailable at any time or for any period. Occasionally, we may restrict access to some parts or all of the App. Within the App you may obtain virtual mining contracts and virtual hashrate. These are software features only and are used to calculate your in-app Bitcoin rewards according to our internal reward rules. They do not represent ownership of, or rights to, any physical mining hardware, data-centre capacity or real-world hashrate. We may periodically modify the rate at which in-app Bitcoin rewards accumulate, including by changing internal reward rules, contract parameters, multipliers or promotions. We may withdraw or adjust benefits allocated to you if we reasonably consider the circumstances warrant a withdrawal, for instance, if they are assigned to you erroneously or if you obtain them by misusing the App or the Services, or in a fraudulent, dishonest or otherwise unacceptable way. You are responsible for securing your access to any digital wallet used by you in association with the App or the Services. We make no representation and give no warranty that any Bitcoin rewards earned or withdrawn via the App or the Services will possess any particular value or exchange rate in fiat currency. You are responsible for any loss or decrease in the value of Bitcoin or other digital items associated with your use of the App. 4. Associated Sites The App may contain links to other applications or websites (Associated Sites), which are not operated by Lowhill Games Oy. Lowhill Games Oy has no control over the Associated Sites, offers no warranties or representations related to the Associated Sites and assumes no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Associated Sites will be subject to the terms of use and service contained within each respective Associated Site. 5. Privacy Policy Our privacy policy, which describes how we will utilise your personal information, can be accessed at https://cloudminecrypto.com/privacy_policy.html or via the link provided in the App. By using the App, you consent to our collection, storage, use and disclosure of your personal information as outlined in the privacy policy and assert that all data provided by you is accurate. 6. Purchase Lowhill Games Oy may provide certain products and Services for purchase via the Apple App Store, Google Play or other external services authorized by Lowhill Games Oy (each an External Service). When making a purchase on the Service, you may have the choice to pay through an External Service, such as your Apple ID or Google Play account (External Service Account) as stated by the External Service. You may be charged a sales tax, subject to where you live, which might change periodically. External Service Subscriptions If your purchase from the External Service includes an automatically renewing subscription, your External Service Account will be periodically billed for the subscription on a basis (typically monthly) until you cancel your subscription. Your account will be automatically billed at the price and at the frequency you agreed to when making the initial purchase. To amend, cancel, or prevent the renewal of your subscription, you must log in to your External Service Account and follow the subscription management or cancellation instructions. This requirement applies even if you've deleted your account with us or removed the App from your device. If you reverse a payment made to our Company or through your External Service Account (such as initiating a chargeback), we may in our sole discretion terminate your subscription immediately. All purchases are final and non-refundable, unless non-waivable consumer protection laws in your jurisdiction provide for refunds. 7. Legal Disclaimers TO THE FULLEST EXTENT PERMITTED BY LAW, WE MAKE NO WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, ABOUT THE APP OR OUR SERVICES’ ACCURACY, COMPLETENESS, OR APPROPRIATENESS FOR ANY PARTICULAR PURPOSE. 8. Intellectual Property, Software and Content The intellectual property rights in all software and content (including images) made available to you on or through the App or the Services remain the property of Lowhill Games Oy or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Lowhill Games Oy and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on the App or through the Services nor may you use any such content in connection with any business or commercial enterprise. You must not use the Company’s trade marks (including names and logos) in any circumstances (including by linking on websites or social media) without the Company’s prior written consent. You grant Lowhill Games Oy a non-exclusive, irrevocable, global licence (including the right to sublicense to third parties) to exercise the intellectual property rights in any content you submit through the App or the Services for any purpose. 9. Disclaimer of Liability Subject to any non-excludable rights you may have under applicable consumer protection laws (for example, mandatory Finnish or EU consumer law), the material displayed on the App or through the Services is provided without any guarantees, conditions or warranties as to its accuracy. Subject to such non-excludable rights, to the fullest extent permitted by law the Company hereby expressly excludes all warranties and other terms which might otherwise be implied by statute, common law or the law of equity and is not liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, non-value or diminution in the value of Bitcoin or other digital items, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of the App, the Services or the Associated Sites and any materials posted on those apps or sites, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect the Company's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. If any applicable consumer protection law provides that there is a guarantee in respect of goods or services supplied, and the Company’s liability for failure to comply with that guarantee may not be excluded but may be limited, then the Company’s liability for such failure is limited to: in the case of a supply of goods, the Company replacing the goods or supplying equivalent goods or repairing the goods; or in the case of a supply of services, the Company supplying the services again or paying the cost of having the services supplied again. 10. Linking to the Bitcoin Mining App website You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our 11. Disclaimer as to ownership of trade marks, images of personalities and third party copyright Except where expressly stated to the contrary, all persons (including their names and images), third party trademarks and content, services and/or locations featured in the App are in no way associated, linked or affiliated with Lowhill Games Oy and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured in the Bitcoin Mining App are owned by the respective trademark owners. Where a trademark or brand name is referred to, it is used solely to describe or identify the products or services of that third party. 12. Indemnity To the maximum extent permitted by law, you are liable for and must indemnify, defend and hold harmless Lowhill Games Oy, its directors, officers, employees, consultants, agents, and affiliates, from any and all liability, loss, damages, costs or third party claims (including, but not limited to, legal fees on an indemnity basis), however caused, in connection with: your use of the Bitcoin Mining App or the Services; any user content submitted by you or on your behalf; any breach of these Terms of Use by you; any alleged or actual infringement of a third party’s intellectual property rights or other right in connection with your use of the Bitcoin Mining App or the Services; or any unlawful or negligent act of you or anyone acting on your behalf. Each indemnity contained in these Terms of Use is a continuing obligation notwithstanding any settlement of account or the occurrence of any other thing, and it is not necessary for Lowhill Games Oy to incur expense or make payment before enforcing or making a claim under an indemnity. 13. Variation Lowhill Games Oy retains the right in its absolute discretion at any time and without notice to amend, remove or vary the Services or any part of the Bitcoin Mining App. 14. Invalidity If any part of the Terms of Use is unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of the Terms of Use will not be affected and all other clauses remain in full force and effect. So far as possible, where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause must be interpreted accordingly. Alternatively, you agree that the clause must be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law. 15. Force majeure Lowhill Games Oy will not be in breach of these Terms of Use as a result of, or liable for, any failure or delay in the performance of the Company’s obligations under these Terms of Use to the extent that such failure or delay is wholly or partially caused, directly or indirectly, by any event outside the Company’s reasonable control or any act or omission of you or any third party. 16. Assignment You must not assign, in whole or in part, or novate your rights and obligations under these Terms of Use without the prior written consent of Lowhill Games Oy. The Company may assign or transfer its interest under these Terms of Use at any time. 17. Waiver A right under these Terms of Use may only be waived in writing signed by the party granting the waiver, and is effective only to the extent specifically set out in the waiver. A failure or delay by the Company in exercising any right, power or remedy does not operate as a waiver of that right, power or remedy. 18. Exclusion of third party rights Except where expressly stated (for example, in relation to indemnified parties), no person other than the parties to these Terms of Use has any rights under them, nor are they enforceable by any person other than the parties to them. 19. Governing law and jurisdiction These Terms of Use are governed by the laws of Finland and you agree to submit to the exclusive jurisdiction of the courts of Finland. 20. Complaints We, at Lowhill Games Oy, operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments regarding the Bitcoin Mining App or the Services. Withdrawals / mining specifics / virtual system 21. Withdrawals Estimation of withdrawal fees and transaction processing When you initiate a withdrawal from our platform, we apply our best estimation methods to determine the applicable withdrawal fees based on the the current network conditions. This estimation aims to help ensure timely and successful processing of your transaction. The withdrawal request, along with the estimated fee, is then submitted to the relevant blockchain network. Please be aware that blockchain network fees are subject to rapid fluctuations due to factors such as network congestion and market volatility, which are beyond our control. In cases where the fees increase significantly after your withdrawal request has been submitted, the pre-estimated fee may not be sufficient to cover the new, higher transaction cost. This could result in the withdrawal transaction not being processed by the network. Alternative withdrawal methods In situations where a withdrawal cannot be processed due to a sudden increase in network fees or other technical limitations, we may offer alternative means of withdrawal. These alternatives include, but are not limited to, using other supported networks such as the Lightning Network or Binance Smart Chain, where available and appropriate. By initiating a withdrawal, you acknowledge and agree to these terms, understanding the inherent variability of blockchain network fees and the potential need to utilise alternative withdrawal methods as described. 22. Regulatory compliance and risks Users are responsible for understanding and complying with all legal restrictions and requirements of their jurisdiction related to cryptocurrencies, virtual assets and the use of services like the Bitcoin Mining App. The App shall not be liable for any non-compliance by the user. Users should be aware of and accept the risks associated with cryptocurrencies, including but not limited to market volatility, changes in network conditions, technical risks and potential regulatory changes which may affect the usability, value or legality of cryptocurrencies in certain jurisdictions. Nothing in the App or the Services constitutes financial, investment, tax or legal advice. You are solely responsible for your decisions and for obtaining independent advice where appropriate. 23. Cryptocurrency Mining Specifics The App uses a cloud-based virtual Bitcoin mining system. You do not obtain ownership of, or rights to, any physical mining hardware or real-world hashrate. All “mining”, “hashrate”, “reward speed”, “loyalty boost” and “continuity multiplier” values are virtual and are used only to calculate your in-app Bitcoin rewards according to our internal reward rules. Details about your virtual mining contracts, including virtual hashrate, contract duration and an overview of how in-app Bitcoin rewards are calculated, are specified within your account in the App, in accompanying documentation or help screens, and on our Reward Rules page at: https://cloudminecrypto.com/learn/reward-rules The Reward Rules page is provided for transparency and explanation. If there is any inconsistency between that page and these Terms of Use, these Terms of Use will prevail. 24. Virtual mining logic and mining contracts To ensure a smooth, fair and rewarding user experience, the Bitcoin Mining App uses a virtual Bitcoin mining system that is inspired by how rewards are allocated in the real Bitcoin network but is not identical to it. In particular, our internal reward rules may take into account factors such as: the real Bitcoin network hashrate (the total amount of computing power currently mining Bitcoin); the current Bitcoin block subsidy and approximate block frequency; and your total virtual hashrate and any applicable in-app multipliers or promotions. Within the App, you can obtain virtual mining contracts and virtual hashrate. These features exist only inside the App and are used to calculate your in-app Bitcoin rewards under our internal rules. They do not represent ownership of, or rights to, any physical mining machines, data-centre capacity, or real-world hashrate. To enhance the user experience and enable promotions, the App may also apply in-app boosts, including for example: a loyalty boost associated with your account, which may increase as you obtain free, rewarded or paid contracts; and a continuity multiplier for paid contracts, which may increase the longer a given paid contract remains active. These boosts are virtual, apply only within the App, and affect the way in-app Bitcoin rewards are calculated under our rules. They are designed to offer a gamified, mining-style experience and would not be practical or efficient if the App were directly exposing users to physical mining hardware. Because the system is virtualised, we can adjust parameters such as reward rates, boosts and promotions over time to improve the user experience, manage abuse and fraud risk, and respond to market conditions, while still linking our internal reward logic to real Bitcoin network data as one of the main factors. Any such adjustments will apply prospectively and do not guarantee any particular reward outcome for past or future periods. We generally aim to maintain sufficient liquidity (for example, in Bitcoin or other assets) to support the processing of user withdrawals under normal operating conditions. However, we do not guarantee that we will always hold a particular amount of Bitcoin, mining power, or other assets, nor that withdrawals will always be possible in every circumstance. All rewards are variable and not guaranteed, and nothing in these Terms or in the App should be interpreted as a promise of profit, a guaranteed return, or a deposit-like or investment product. 25. Security measures The App employs reasonable and appropriate technical and organisational security measures to protect user data and assets under our control. However, no system is completely secure, and we cannot guarantee absolute security. Users are advised to maintain the security of their devices, accounts and external digital wallets (including safeguarding private keys, seed phrases and login credentials). You are responsible for any loss arising from compromised account access, loss of access to your own wallet, or disclosure of your credentials to third parties. 26. Service availability and maintenance The App strives to maintain optimal server uptime but does not guarantee uninterrupted service. Scheduled maintenance, software updates and unforeseen outages may impact access to the App, the operation of virtual mining contracts and the ability to submit withdrawals. Where reasonable, the App will endeavour to communicate any significant planned downtime in advance (for example, via in-app notices or status pages). However, we are not liable for any loss arising from downtime or service unavailability, except to the extent that such liability cannot be excluded under applicable law. 27. Dispute resolution In case of disputes related to rewards, withdrawals, account issues or contract matters, users should first contact our support team using the contact details provided in the App or on our website. We will use our reasonable efforts to investigate and resolve such matters. Nothing in this clause prevents you from bringing a claim in a court of competent jurisdiction in accordance with clause 19. 28. Legal compliance and changes The App may update its services, features, documentation and policies in response to changes in law, regulation, guidance from regulators, or industry practice related to cryptocurrencies and virtual asset services. Users will be notified of significant changes to these Terms of Use through the App, via email, or on our website, as appropriate. Your continued use of the App and Services after such changes take effect constitutes your acceptance of the updated Terms of Use. 29. Purchases and subscriptions on the platform When you purchase or subscribe to any digital services, content, or contracts within the platform (including but not limited to virtual mining contracts) through the Bitcoin Mining App or an External Service, you agree that access to the digital content will be provided to you immediately. By proceeding with the purchase, you acknowledge that you expressly waive, to the extent permitted by applicable law, any automatic statutory right of withdrawal from digital content that has been fully delivered or begun with your express consent. This waiver means that once access to the digital services or contracts is granted, you may lose your right to request a refund under any statutory right of withdrawal, except where a defect or failure of performance exists that cannot be resolved or where mandatory consumer protection laws require otherwise. Additional waivers and agreements Immediate provision of services: By initiating any service within the platform, including virtual mining contracts, you acknowledge that you are requesting immediate access to such services, and this request for immediate access may constitute a waiver of any statutory right to withdraw, to the extent permitted by law. Finality of purchase and refund limitations: All purchases of contracts or associated digital services are generally final and non-refundable, except where specific consumer protection laws provide for such refunds or where services are deemed defective and cannot be remedied. By agreeing to these Terms of Use, you acknowledge that you have read, understood, and agree to comply with these additional terms along with the existing ones. 30. KYC, AML and fraud prevention To comply with applicable laws and to protect the App and its users from fraud, money laundering and other unlawful activity, we may, in certain cases, require you to complete identity verification (Know Your Customer or “KYC”) and related checks before enabling certain features, higher withdrawal limits, or specific transactions. We may, for example: request information such as your name, date of birth, address, country of residence and contact details; request and review identity documents (such as a passport or national ID card) and, where permitted, proof of address or other supporting documentation; use third-party service providers to help verify your identity, screen against sanctions or watchlists, and assist with KYC/AML compliance; and monitor transactions and account activity for unusual, suspicious or high-risk behaviour. If you do not provide requested information, if we are unable to verify your identity, or if we reasonably suspect fraud, abuse, sanctions issues or other unlawful activity, we may limit, delay, suspend or refuse withdrawals or access to certain Services, or close your account where permitted by law. Any collection and use of personal data for KYC/AML purposes will be handled in accordance with our Privacy Policy and applicable data protection laws.